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Step 1: Submit a Helpdesk Ticket

Step 2: Attach the new Voided Check or Bank letter of the new account

Step 3: Complete the Bank Change Form

Yes, you will receive and email from support@coastalpay.com once your accounts is approved with instructions on how to complete the PCI Survey. You can also submit a Helpdesk Ticket and our team can help you with the survey.
Watch this video on how to respond to a chargeback.

If your batch isn’t matching, watch this video to learn more. If your batch is missing, submit a Helpdesk Ticket so our team can look into it.

Call our Customer Service line at 888-266-1715 option 2

Submit a Helpdesk Ticket requesting to close your account. Please include the reason of the closure.

Step 1: Submit a Helpdesk Ticket

Step 2: Attach the new Voided Check or Bank letter of the new account

Step 3: Complete the Bank Change Form

Yes, you will receive and email from support@coasalpay.com once your accounts is approved with instructions on how to complete the PCI Survey. You can also submit a Helpdesk Ticket and our team can help you with the survey.

Watch this video on how to respond to a chargeback.

If your batch isn’t matching, watch this video to learn more. If your batch is missing, submit a Helpdesk Ticket so our team can look into it.

Call our Customer Service line at 888-266-1715 option 2

Submit a Helpdesk Ticket requesting to close your account. Please include the reason of the closure.

Step 1: Submit a Helpdesk Ticket

Step 2: Attach the new Voided Check or Bank letter of the new account

Step 3: Complete the Bank Change Form

Yes, you will receive and email from support@coasalpay.com once your accounts is approved with instructions on how to complete the PCI Survey. You can also submit a Helpdesk Ticket and our team can help you with the survey.

Watch this video on how to respond to a chargeback.

If your batch isn’t matching, watch this video to learn more. If your batch is missing, submit a Helpdesk Ticket so our team can look into it.

Call our Customer Service line at 888-266-1715 option 2

Submit a Helpdesk Ticket requesting to close your account. Please include the reason of the closure.

Step 1: Submit a Helpdesk Ticket

Step 2: Attach the new Voided Check or Bank letter of the new account

Step 3: Complete the Bank Change Form

Yes, you will receive and email from support@coasalpay.com once your accounts is approved with instructions on how to complete the PCI Survey. You can also submit a Helpdesk Ticket and our team can help you with the survey.

Watch this video on how to respond to a chargeback.

If your batch isn’t matching, watch this video to learn more. If your batch is missing, submit a Helpdesk Ticket so our team can look into it.

Call our Customer Service line at 888-266-1715 option 2

Submit a Helpdesk Ticket requesting to close your account. Please include the reason of the closure.

Step 1: Submit a Helpdesk Ticket

Step 2: Attach the new Voided Check or Bank letter of the new account

Step 3: Complete the Bank Change Form

Yes, you will receive and email from support@coasalpay.com once your accounts is approved with instructions on how to complete the PCI Survey. You can also submit a Helpdesk Ticket and our team can help you with the survey.

Watch this video on how to respond to a chargeback.

If your batch isn’t matching, watch this video to learn more. If your batch is missing, submit a Helpdesk Ticket so our team can look into it.

Call our Customer Service line at 888-266-1715 option 2

Submit a Helpdesk Ticket requesting to close your account. Please include the reason of the closure.

Step 1: Submit a Helpdesk Ticket

Step 2: Attach the new Voided Check or Bank letter of the new account

Step 3: Complete the Bank Change Form

Yes, you will receive and email from support@coasalpay.com once your accounts is approved with instructions on how to complete the PCI Survey. You can also submit a Helpdesk Ticket and our team can help you with the survey.

Watch this video on how to respond to a chargeback.

If your batch isn’t matching, watch this video to learn more. If your batch is missing, submit a Helpdesk Ticket so our team can look into it.

Call our Customer Service line at 888-266-1715 option 2

Submit a Helpdesk Ticket requesting to close your account. Please include the reason of the closure.

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