Coastal Pay
Fully customizable systems with industry specialization utilizing the latest technology with curb appeal
Step 1: Submit a Helpdesk Ticket
Step 2: Attach the new Voided Check or Bank letter of the new account
Step 3: Complete the Bank Change Form
Yes, you will receive and email from support@coastalpay.com once your accounts is approved with instructions on how to complete the PCI Survey. You can also submit a Helpdesk Ticket and our team can help you with the survey.
If your batch isn’t matching, watch this video to learn more. If your batch is missing, submit a Helpdesk Ticket so our team can look into it.
Call our Customer Service line at 888-266-1715 option 2
Submit a Helpdesk Ticket requesting to close your account. Please include the reason of the closure.